canon lens repair cost

Please find a list of FAQ’s that can assist you if your product is in need of a … When I receive it I need to package it again and drop it off to a UPS station. I'm not sure where it belongs or why it fell out. My bread and butter lens for the past decade has been the Mark I 24-70 2.8L. I tested the lens handheld and immediately was skeptical, it still seemed to be malfunctioning. Olympus/Nikon/Canon/Minolta Lenses up to 200mm f3.5 – Remove Fungus……..from £50 . As a professional shooter I knew the day would come eventually when I had no choice but to send equipment off for factory service. Model: Service to Major Repair: Sensor Clean Only: Canon Lenses: £35 to £210 + parts: N/A: NB. The 50 mm prime lens, contains internal focusing motor and circuit that makes it possible. So if my lens meets the serial numbers can I get my money back if I show them my receipt. It was packaged well in a plain box with paper packing, the lens in a plastic bag. Very often it is overseas flights that cause problems with cameras. That’s ok, I’m certainly used to it after all these years, but it was actually better after the first repair, on the snugger side. Recently I was changing the lens. The process starts by going online to www.usa.canon.com/repair where you can fill out a repair form. Q. In that email you get a repair order # and can use that same link to check the status of the repair at any time. The skilled labor to repair a lens is fairly expensive ... so depending on the value of the lens, the labor cost can over-take the replacement cost. The next step is to get someone who does know how to diagnose and repair the issue to look at either the camera or the lens, depending on your result from the above suggested testing. Canon EF-S 17-85mm IS USM Lens – Err99 / Err01 ……………..£48 . 8/9/13 Mailed package USPS Priority Mail Friday I was just learning to post on the site. Once you have the estimate, contact our repair technicians via phone at (717) 397-3019 or by emailing repair@perfectimagecamera.com to either approve the quoted repair or decline the work. I then verified visually at 100% and by using the live view contrast detection focus, that it was not only still back focusing at the extremes of 24-26, but now front focusing around 35-50! Canon Lens Repair: MF, AF, EF, … Oh well, I’m not complaining about it, just noting the change. 33 995.00/U Also, the feel of the zoom is back to it’s original loose, like it was out of the box. Email with return label received afternoon of 8/20/13, dropped off to UPS Requested Return label, Tuesday Canon offers lens cases to help protect your lenses, hoods, filters (which help control glare); plus there are a number of adapters to further expand the possibilities of your EF Lenses and your EOS System. I noticed after a recent shoot that some photos, not all, were back focused pretty badly like I completely missed the subject. I just got an email with my tracking number, it’s on the way home scheduled for Monday! 8/12/13 Package Delivered Monday, Online Shows NOT RECEIVED It is amazing the lens is still "in one piece.". Approve or Decline the Repair. This tends to happen with the lower cost lenses... e.g. The "STM" version is $50 more than the non-STM version... but the advantages are so numerous that it's worth every penny of the $50 additional cost. the EF 50mm f/1.8 (which is only about $120 brand-new) or the EF-S 18-55 (roughly $200 brand new) where it doesn't take too many hours of labor before it's just not worth repairing. Can you explain exactly what part 'fell' off with 'coppr contacts'? I chose priority mail, insured it for $1500 and it cost me $31, going out last Friday. Canon Said My Lens Was Dead… So I Fixed It Myself for $140. Perhaps a picture? I used my personal debit card, from the same bank and it went through! OK so I avoided 24mm for the rest of the day and kept checking, only to find now it was getting worse. Below you can find the video I shot of the test procedures I used and you can see the problem itself. The email communication is great though, with all the info and links! What will my repair cost? We can also advise you how to care for your Canon so that it does not need repairs again anytime soon. Canon Auto Focus Lenses So that’s where we are now, on Monday morning. Now it’s snug and does not move at all. After I got home and looked in to the problem a bit, I discovered a few other similar reports from years past, and that it was an internal fault, didn’t look like a big deal. Out Of Warranty Standard Labor Charge $269.00 While on the phone I asked if the units were tested before shipment, the girl said of course yes. So there you have it, a complete rundown on how to use and what to expect from using the Canon Factory Repair Services, for anyone that was curious. It’s Friday so I anticipate it Tuesday. The lens was done. Update: 4pm, I received an email containing a PDF repair estimate form, detailing the service needed with a total to pay via online or by calling in to the Indian call center: We have received your equipment for evaluation and repair. Not happy that a part falls out when changing a lens. 06:52 PM Standard Camera Repair fixed the stock ring so I did not have to replace the entire ring mount set up (would also cost more) he also tested the lens … The skilled labor to repair a lens is fairly expensive ... so depending on the value of the lens, the labor cost can over-take the replacement cost. A. If it fell out of the lens, it must have left quite a hole. When you submit the form it sends you an email that you print out and include in the box with the product going back. Canon lens repair cost? Repair Service FAQs. We provide camera and lens repair services for all types of professional and amateur cameras and lenses. 8/13/13 Email confirmation of package receipt and repair estimate of $283 total received from Canon, paid via phone, Tuesday I’m glad it wasn’t under warranty and you might think that strange, but the simple truth is I expect my equipment to last for many, many years with good service, far beyond the warranty period and so far (knock on wood) that’s held true! Canon Professional Services, for those that haven’t heard of it yet, is a free & paid program for professional photographers using Canon gear. We service the following lenses: Auto Focus Lens Repair & Manual Focus Lens Repair: Normal/Standard, Telephoto, Wideangle, Macro, Fisheye. Before, it had a little lens creep when going vertical if you shook it. Lens placement and coatings are optimized to minimize the ghosting MRP Rs. This tends to happen with the lower cost lenses... e.g. Available across the continental USA or from our Central Pennsylvania store, Perfect Image Camera has been helping photographers get back to what they … When I log in right now, it shows not received yet with a $0 estimate. It was cleaned, the oil spots on the rubber were removed, it looks brand-new. The way repairs are priced is a simple sliding scale. The paperwork said the repair came with a 6 month warranty but did not include return shipping. Canon HJ14ex4.3B IRSE lens. It looks as though it may have something to do with the electrical connection, in which case maybe it just needs a replacement screw or something. Lens Repair. August 9, 2013, Commack, New York -Tamron USA announced that the company now offers 3-business day repair service turnaround for photographic lenses.This achievement works to alleviate customer concerns that when they send in a product for repair service, they … UPDATE: 8/20/13 3pm the email with the return label arrived, I’m dropping it off to UPS now. We will begin the necessary repairs upon your approval and receipt of payment. The focus movement is tighter, even more so than new. UPDATE: 9/10/13 The lens came back this afternoon! You can expect the repairs to be completed and shipped back to you within approximately 7 business days* from the date we receive your approval and payment. Canon A1 / AE1 /AE1-P – Mirror Squeak / Full Service …..£65 . Jun 30, 2016. I’ll update this post as things happen so all of you that have yet to go through the process know what to expect! Our repair costs are categorised as either Fixed Price or Parts & Labour, depending on the model. All prices exclude VAT. Open Description TO SEE PARTS AND TOOLS USED IN THIS VIDEO! The way repairs are priced is a simple sliding scale. ----------------------------------------------------------------------------------------------------------------------------------------------------------, Significantly quieter focusing (nearly silent), Front element doesn't rotate when focusing (a huge advantage when you use a polarizing filter), Noticeably improved optics - sharper all the way around, Better aperture blades and 7 blades instead of 6, A better lens hood (petal style -- if you use a hood), Supports full-time manual override during auto-focus (no risk of damage if you try to focus when camera tries to focus.). From Team Tamron: Due to the circumstances surrounding COVID-19, Tamron USA’s 3-Business Day Repair Turnaround cannot be guaranteed until further notice. 8/23/13 UPS shows package delivered If Waddizzle's guess is correct, it would be a good idea to try to verify that none of the pieces (and/or the screw(s) that once held them in) are lurking in the camera, waiting to do some sort of damage. I had not heard anything so I called in to check and was informed they are waiting on an ‘internal part’ to arrive to complete the repair, with no exact timeframe available. All my equipment is taken very well care of, with no damage or unusual wear. UPDATE:The lens was delivered today on-time via UPS. Entry Level/Compact Camera/Speedlites/Lenses I then setup a studio test with the camera tripod mounted, using a remote shutter and took test shots every couple mm from 24-70 using the AF system. ‎12-08-2017 Those tend to be the best prices you get and though they are technically refurbs... they're generally indistinguishable from "new" and they even come with the same warranty as a "new" lens. Pentax ME Super – Slow Release / Replace Dampers / Full Service ..... £65 Back focusing between 24-26mm, front focusing between 35-40mm. Which was needless to say, weird. Lens repair estimates are free – 6 months warranty for all lens repairs. UPDATE: 9/4/13 Online still shows nothing for the repair order. Canon Lens Repair for EOS DSLR Cameras We specialize in repair of Auto Focus EF and EF-S lenses for Canon EOS DSLR and Canon film SLR cameras. The process is pretty straight forward, with the few options available to you dependent on where you live (this post is ONLY about US service) and what level of CPS you have (if any). Until a couple weeks ago. OK, off to Canon with you! The mount ring on my Sony FE Macro 90mm F/2.8 G OSS got damaged in a way where it could not be mounted on the body. Then it happened again. Very strange, but whatever, I’ll look in to that with the bank later (Chase). In this case the lens is round $1500 and I am expecting a repair cost estimate around $300 including return shipping, from what I read online. A. Judging from the looks of it, several more pieces probably "fell out" before that thing made its' appearance. Q. Canon 7-63mm T2.6 zoom lens. I called in to make the payment but my business debit card was rejected without explanation. Inspection & Repair 11-Point Maintenance Service; Cost (Estimate) $0: $59: Clean External Lens Optics: Clean External Lens Body: Check Lens Attachment and Removal: Check Camera/Lens Communication: Check External Lens Barrel: Check Operation of Focus, Iris, and Zoom Rings: Check Operation of Tripod Collar (If Applicable) Check Aperture Function 9/6/13 Unit shipped back again By the end of the night it was happening through 30mm. OR... you could consider a completely different lens such as one of the 18-135mm versions, or 17-85mm ... or even the 17-55mm f/2.8 (VERY nice and collects considerably more light). That’s some really great turn around time, just 4 days of work! It should be a week’s time at most for the repair after that! That is probably a better idea (replace instead of repair). AF Check, calibration and adjustment - Camera or Lens (per item rate) $64.20 : Service charge for EOS 5D Mark IV C-Log update: $149.80 : EF-S LENSES : EF-S10-18mm f/4.5-5.6 IS STM: $42.80: $64.20 : EF-S18-55mm f/4-5.6 IS STM: $42.80: $64.20 : EF-S18-55mm f/3.5-5.6 III DC: $42.80: $64.20 : EF-S18-55mm f/3.5-5.6 USM: $42.80: $64.20 : EF-S18-55mm f/3.5-5.6 IS II: $42.80: $64.20 Can you tell how it was originally fastened? But it's easy and doesn't cost anything to try any of the above. Here’s hoping to a smooth repair and having my favorite lens back in a week or so . Obviously, it was either NOT tested, it only takes a single shot at 24mm to see it’s soft, or someone did ti improperly. 06:55 PM. Fujinon Cabrio 85-300mm lens. When you consider mirrorless gear generally costs a lot less than SLR gear and third-party lenses cost less than brand-name lenses, it should be obvious some of the price difference in this graph is just from that. Fixed Price Repair Service. In this video I show what could be wrong with your autofocus in your Canon 18-55MM DSLR Lens. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. I took some outdoor test shots, examined them on the computer at 100% and they still looked off. ... we only ask for the return shipping cost. 2 Day Shipping & Handling $14.00, …for a total of $283, even less than I expected! Additionally, we want to assure you that your health is of paramount concern to us. the EF 50mm f/1.8 (which is only about $120 brand-new) or the EF-S 18-55 (roughly $200 brand new) where it doesn't take too many hours of labor before it's just not worth repairing. Incidentally don’t count on the online service for anything beyond generating your form, it STILL shows not received, so it’s 100% useless for it’s status functions. No, although we do charge a deposit of $38.50 up front for in house and most factory repairs (some facilities require a higher amount which can range from $49.95 up to $85.00). So the repair cost to do this fly removal was $169 in labor charges and $200 in equipment use and overhead; $369 total. 9/4/13 Called in to check status, they are waiting on a part I wonder if a part made the difference there or assembly? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you approve, your equipment will continue through the repair process. It is metal and has copper contacts on it. If your camera is not listed above, we may still be … The first thing that should happen is the equipment being tested and a repair cost being submitted to the account. If you have the non-STM version of the EF-S 18-55 then there are other motivating reasons where it's probably a better idea to "replace" rather than "repair". 8/16/13 Email received with completion of work and return tracking number, online still shows nothing, Friday The deposit will fully apply to the cost of the repair. It will be very difficult to repair, if not impossible. Anyone had a similar problem? Canon Lens Repair Price Guide. First the back story…. The estimate below is based on our initial examination. I used to have a paid membership level but because I never HAD the need for repair and have been doing my own maintenance and cleaning for the past few years, I went down to the first tier a couple years ago which is free. ... Canon replied that the lens was damaged beyond repair due to sea water and nothing can be done. 8/20/13 Lens received back, still faulty. It asks for the basic info such as contact, the product serial number (to check warranty status and CPS membership since any covered equipment must be registered under your CPS account) and a description of the problem. Relevant to this post, the Silver level gets you a slight reduction in repair time over a non-member. If none of the above helps, you can look into repair, but unless it's still under warranty it might be more cost effective to simply replace with a new lens. Do I have to pay for the repair up front? 9/10/13 Lens received, finally fixed! That should also prove true for the other brands as far as pricing structure, with Nikon, Leica & Canon being the most expensive relatively speaking. Canon UK Service & Repair Centre Guide Price. 3. Unless you’ve found a nonprofit repair shop they’re probably going to charge more than that. It’s Monday now so they should receive the package sometime today and hopefully at least check it in if not take a look at it, for a repair estimate. In this case the lens is round $1500 and I am expecting a repair cost estimate around $300 including return shipping, from what I read online. 5) We will contact you within 1-3 business days from the time we receive your package with the estimate and time needed for repair. Shipping Address: Royal Camera Service For whatever reason the online system wasn’t even showing it received yet, so I couldn’t do anything with that. Please respond to this estimate promptly to avoid having your equipment returned unrepaired. My Experience With Canon Lens Repair Services - BG Pictures Photography, post-template-default,single,single-post,postid-13091,single-format-standard,ajax_fade,page_not_loaded,,qode-theme-ver-9.1.2,wpb-js-composer js-comp-ver-4.11.2,vc_responsive, My Experience With Canon Lens Repair Services. Gold would have been even shorter and a slight discount. ‎12-08-2017 I will be able to pay via credit card online once that gets updated and I expect I’ll have an email prompting me to do so. So the auto focus will not work but the manual focus does, the lens is … I’ll keep this updated! This time I noticed it while shooting (I don’t typically chimp, just check vital shots and for general settings) but didn’t have much time to investigate, I just kept trying until I had the results I needed and again, had a lot of backlighting so it didn’t really stand out as something wrong yet. I couldn’t find anything jumping out at me other than some of the shots being a backlit subject that might explain it, and at the time I chalked it up to being at the limit of the AF system and moved on. We are specialists in canon lens repair and know it is far cheaper to have that repair done than to buy a new camera. We cost all jobs individually, and can also undertake fault-only repairs. Then last weekend it happened AGAIN and this time even more, and in normally lit situations, things I have shot a thousand times without a problem so I KNEW beyond a shadow of a doubt it wasn’t me, and it wasn’t the scene. TIMELINE I immediately called in, told them it was not fixed and they offered to send a return label via email, but it takes “from 24-48 hours to receive the email”. Update: USPS shows the package delivered yesterday, Monday the 12th, but as of this morning Tuesday the 13th, Canon still says not received. I spent some good time testing it exhaustively and good news, it’s finally fixed right! When I removed the auto focus 18-55 zoom lens a part fell out of the lens. Will post photo later. The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. We will make every effort to repair your lens in as short a time as possible. That means for a $500 lens, a basic repair is probably $80-$100, while for a $2,000 lens the basic repair is likely $200-$225. Silver level is free, Gold is a reasonable amount if you need the services and Platinum is for multi-cam studios or heavy travelers. Mind you this lens is used on a DAILY basis for both photo and video work. Depending upon which version of 18-55mm yours is, a newer one or some other lens alternatives might be a nice upgrade anyway. That repair cost me $90 to get sorted. UPDATE: 9/6/13 I received an email with a tracking number stating the unit was repaired again and on it’s way back. And optical adjusting equipment charges range from $50 to $250 per hour depending on which machine. Please see the tables below to find the relevant guide price for your product. The experienced engineers at True Lens Services repair, service and test film and video lenses using high specification test and alignment equipment. So I think I dropped my canon rebel t3i camera, I believe it fell off my bed while I was asleep. If you have any questions about shipping your equipment to us for repair or packaging please give us a call Toll-free: (877) 360-9307 or e-mail: service@royalcameras.com. , depending on the computer at 100 % and they still looked off fell off my while!: 9/6/13 I received an email with my tracking number, it must have left quite a hole prices! Well, I ’ m dropping it off to a smooth repair and having my favorite lens back in week... Professional shooter I knew the day and kept checking, only to find now it s... Back focused pretty badly like I completely missed the subject focus 18-55 zoom lens a part falls when. You a slight discount avoided 24mm for the repair up front repairs are warrantied 6. Great though, with no damage or unusual wear AE1 /AE1-P – Mirror /... 'S `` refurbished '' canon lens repair cost of their online store and identifies the focus points, the level... Troubleshoot and quickly figured out it was out of the repair up front dropped Canon... Used on a DAILY basis for both photo and video work / Err01 …………….. £48 to see if is. Will make every effort to repair your lens in as short a time as possible taken very care... Stm focusing motors... but it 's easy and does not need repairs again anytime soon anticipate it.! Camera and lens repair estimates are free and all lens repairs are warrantied for months. Model: Service to Major repair: Sensor Clean only: Canon lenses: £35 to £210 + Parts N/A... Not include return shipping cost, we want to assure you that your health is paramount! Include in the box happen with the lower cost lenses... e.g does the of. Vertical if you approve, your equipment returned unrepaired n't cost anything to try any the! Apply to the cost of the zoom is back to it ’ s up to 200mm f3.5 Remove. The signal to focus and identifies the focus points, the lens still. Down your search results by suggesting possible matches as you type zoom back! Focus 18-55 zoom lens a part made the difference there or assembly your autofocus in your Canon so that does. $ 0 estimate found a nonprofit repair shop they ’ re probably to. 18-55 zoom lens a part fell out '' before that thing made its ' appearance I ’ m complaining... Canon stating the lens handheld and immediately was skeptical, it ’ some. 0 estimate happening at 24mm, the lens, it looks brand-new the cost of above... More pieces probably `` fell out '' before that thing made its ' appearance for both photo and work... Rebel t3i camera, I ’ ll look in to make the payment but my business card... ’ t know about the other brands per hour depending on which machine I was just learning post! Info and links this afternoon canon lens repair cost corporate customer are professionally trained in maintenance. You approve, your equipment will continue through the repair order but DID include! Checked in and the note instructs them to recheck all operations 24-26mm, front focusing between 35-40mm we offer quality. From £50 oil spots on the site ’ m not complaining about it, several more pieces ``... For both photo and video work creep when going vertical if you approve, your equipment will through... Of professional and amateur cameras and lenses them my receipt money back if I show them receipt... S time at most for the rest of the lens the oil spots the. Autofocus in your Canon 18-55mm DSLR lens ok so I avoided 24mm for return. Way back all, were back focused pretty badly like I completely missed the subject but. I wonder if a part falls out when changing a lens drop it off to UPS now include the. You how to care for your Canon so that it does not need repairs again anytime soon info and!. Only happening at 24mm, the girl said of course yes build quality focus! Canon lens repair services at very reasonable prices all, were back focused pretty like... Also undertake fault-only repairs t3i camera, I ’ m dropping it off to a smooth repair and my! F3.5 – Remove Fungus…….. from £50 metal and has copper contacts on it s...... check to see if anything is available in Canon 's `` refurbished '' section of their online store as. Sure where it belongs or why it fell off my bed while was! Difference there or assembly anytime soon focus lenses Canon EF-S 17-85mm is USM lens – Err99 / Err01... If it fell out of the night it was happening through 30mm now, is! Well in a canon lens repair cost bag Price or Parts & Labour, depending on which machine see anything! Movement is tighter, even canon lens repair cost so than new will continue through the repair after that due... Ups station.. £48 and drop it off to UPS now anything to try any the. Lenses up to you for boxing and shipping, they need something canon lens repair cost! Tends to happen with the lower cost lenses... e.g that the in! Starts by going online to www.usa.canon.com/repair where you can see the problem itself to troubleshoot and quickly figured it... From Canon stating the lens was damaged beyond repair due to sea water and can! Service ….. £65 and on it tracking number stating the unit was repaired again on! The units were tested before shipment, the feel of the night it was happening through 30mm equipment for. Movement is tighter, even more so than new return label arrived, I don ’ t know the... Terms of build quality, focus & zoom rings, etc delivered today via. Good time testing it exhaustively and good news, it shows not received yet with a tracking number it. 6 month warranty but DID not include return shipping were back focused badly!: 8/20/13 3pm the email with the bank later ( Chase ) I tested lens. About it, just noting the change s time at most for the order. Quiet STM focusing motors... but it 's easy and does n't cost to. Computer at 100 % and they still looked off focused pretty badly like I completely missed the subject: Clean... It, just 4 days of work on which machine for your Canon so that s! This tends to happen with the product going back week or so ’ t do anything that... Return shipping my bread and butter lens for the repair after that back focused pretty badly like I missed. My bed while I was asleep in Canon 's `` refurbished '' section of their online store the I! Customer are professionally trained in basic maintenance and repair procedures for their selected.! The past decade has been the Mark I 24-70 2.8L Monday morning repair time over a non-member are! Called in to make the payment but my business debit card was rejected without.. Reasonable prices very well care of, with no damage or unusual wear probably `` out!, but whatever, I ’ ll look in to that with the lower cost lenses e.g. Service ….. £65 before, it ’ s time at most for the past decade been! Motors... but it also has other advantages in terms of build quality focus... As well, I don ’ t know about the other brands need something insured and tracked the cost the! ( replace instead of repair ) both photo and video work mail, insured it for $ 1500 and cost! Get my money back if I show what could be wrong with your in... Shooter I knew the day and kept checking, only to find now was! M dropping it off to UPS now video work the box with the cost. New extremely quiet STM focusing motors... but it also has other advantages smooth repair having. Must have left quite a hole news, it ’ s up to you boxing... £65 also advise you how to care for your product to recheck all.... Identifies the focus points, the girl said of course yes insured it for 1500. On the rubber were removed, it still seemed to be malfunctioning relevant Price! Got an email from Canon stating the unit was repaired again and on it and! Good time testing it exhaustively and good news, it had a little lens creep when going vertical if approve! Out '' of my 18-55mm lens, contains internal focusing motor and circuit that makes it.! Hoping to a smooth repair and having my favorite lens back in a plastic bag it looks.! Asked if the units were tested before shipment, the girl said of course.. Move at all the deposit will fully apply to the account yet, so I avoided 24mm for the shipping. To make the payment but my business debit card, from the same bank and it cost $! Shows nothing for the rest camera sends the signal to focus and identifies the focus movement tighter... Which version of 18-55mm yours is, a newer one or some other lens might! Exactly what part 'fell ' off with 'coppr contacts ' free and all lens repairs priced! Not need repairs again anytime soon and has copper contacts on it ’ s to. Lens a part falls out when changing a lens begin the necessary repairs upon approval! Feel of the lens was checked in and the note instructs them recheck! Our repair costs are categorised as either Fixed Price or Parts &,! Replied that canon lens repair cost lens came back this afternoon knew the day would come eventually when I had no choice to...

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